Job Description

Join Our Team as a DMV Title Clerk

Are you ready to make an impact while working in a supportive and dynamic environment? We're looking for an organized, detail-oriented, and customer-focused individual to join our team in the vital role of DMV Title Clerk II.

Why You'll Love This Opportunity:

• Competitive Pay: $19.45 per hour
• Amazing Benefits: Enjoy an exceptional benefits package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more.
• Generous Paid Time Off: Full-time employees earn up to 8 hours of vacation each month, with increases based on years of servicebecause we believe in giving you the time to recharge!
• Secure Your Future: Enjoy peace of mind with a robust retirement plan through the Public Employees Retirement System of Idaho (PERSI), helping you plan for a comfortable future.
• Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility.

Join our team as a key member in handling various vehicle-related services while ensuring accuracy and compliance with Idaho State laws. Some of what this position does:

• Customer Service: Assist customers in person, by phone, email, and mail, providing exceptional service.
• Vehicle Titling & Registration: Process title transfers (private party, out-of-state, and dealer), issue license plates, and conduct VIN inspections.
• Knowledge of Idaho Law: Learn and apply vehicle-related regulations to ensure full compliance.
• Document Verification: Review and verify titling documents for accuracy and completeness.
• Diverse Tasks: Handle specialized titles for items like mobile homes, salvage vehicles, and conditional titles.
• Record Maintenance: Update and maintain accurate records of all transactions.
• Collaboration: Work with banks, loan agencies, dealerships, and DMV offices to resolve customer issues.
• Money Handling: Manage cash, balance tills, and handle daily transactions.
• Ongoing Training: Keep up with updates from the Idaho Transportation Department (ITD) to implement necessary changes.

This role is essential for ensuring smooth and compliant vehicle title and registration processes, with a focus on customer service and accuracy.

What We're Looking For:

• High school diploma or general education degree (GED) and a minimum of twelve months' office experience and/or customer service.
• Experience in vehicle titling and registration is preferred but not required.
• A positive attitude with excellent customer service skills.
• Strong attention to detail and the ability to manage a variety of tasks.
• Ability to handle escalated situations with professionalism and tact.
• A willingness to learn Idaho's vehicle titling and registration laws.
• Previous experience in clerical work or customer service is a plus.

Ready to Apply? If you're ready to take on this rewarding and dynamic role, we'd love to hear from you! Apply today on Kootenai County Employment Opportunities.

Equal Opportunity Employer/Vets Preference/Drug-Free Workplace

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