Remote Live Chat Agent Job at The Gents Place, Dallas, TX

WmduN2hVV0RHdlROY3ZrYkUzcTRyVnI1dEE9PQ==
  • The Gents Place
  • Dallas, TX

Job Description

We are looking for a Remote Live Chat Agent to join our customer support team. In this role, you will assist customers through live chat—providing fast, clear, and helpful responses to inquiries, issues, and support requests. You’ll be the first point of contact for many users, so a positive and professional communication style is essential.

This role is ideal for someone who thrives in a text-based environment , can multitask across multiple conversations, and enjoys solving problems efficiently—all while working remotely.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely, accurate, and friendly manner.
  • Handle multiple chat conversations simultaneously while maintaining quality and professionalism.
  • Troubleshoot product or service issues and provide quick solutions or escalate when necessary.
  • Maintain detailed and accurate records of all chat interactions using CRM or ticketing systems.
  • Collaborate with other support agents or departments to resolve complex issues.
  • Provide product or service guidance, recommend features, and assist with basic onboarding if needed.
  • Follow company policies, tone guidelines, and service standards in every interaction.

Job Tags

Similar Jobs

Talent4Health

Travel RDN - Registered Dietitian Nutritionist Job at Talent4Health

 ...Windsor, Vermont. Job Description & Requirements ~ Specialty: RDN - Registered Dietitian Nutritionist ~ Discipline: Allied Health Professional ~ Start Date: 11/24/2025~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours, days ~ Employment Type:... 

Starling Chevrolet

Part Time Receptionist Job at Starling Chevrolet

Starling Chevrolet is currently seeking a friendly and professional Part-Time Receptionist to join our team. The receptionist will play a key...  ...will be as follows:This position is for part-time, covering nights, weekends, and holidays with approximately 20 hours per week.... 

Pfeiffer University

Assistant Coach - Cross Country/Track and Field Job at Pfeiffer University

Overview Assistant Coach - Cross Country/Track and FieldThe Assistant Cross Country, Track and Field Coach will assist the Head Cross County, Track and Field Coach in all aspects of developing and maintaining a highly competitive collegiate track and field and cross country... 

Akraya, Inc.

Splunk Engineer 4: 25-06002 Job at Akraya, Inc.

OverviewJob Summary We are seeking a seasoned Splunk expert for a short-term contract to enhance our Splunk environment, focusing on search performance, integrations, and governance. This specialist will ensure our Splunk setup effectively supports our security, compliance... 

MasTec

OHE Lineman B Job at MasTec

 ...The OHE Lineman B assists the Journeyman Lineman and the Foreman while in training and learning the trade. Responsible for performing work related to the construction and maintain of poles, power lines, auxiliary facilities and equipment for the tran Lineman, Operations...