Job Description

Job Description

Job Description

What We’re Looking For:

Bilingual communication skills (Spanish & English, speaking, reading, writing fluent)

Minimum 1 year of customer service experience

Self-motivated professionals who enjoy working independently while delivering quality service

Flexible availability to bid on projects/shifts offered 24/7, Monday through Sunday

Strong work ethic, with proficiency in computers and web-based platforms

Eagerness to partner with a dynamic, award-winning team as an independent contractor

• What’s in it for you:
• Independent contractor agreement — fully remote, work from home
• First 8 weeks: Company will provide a set number of work opportunities/hours to support contractor onboarding and ramp-up
• After 8 weeks: Additional projects/shifts are posted regularly — contractors may choose which to bid on.
• Access to onboarding resources to help you succeed
• Flexibility to grow your professional portfolio and skills
• Collaborative and supportive contractor community
• Competitive pay: $12.00 + USD/hour, depending on shift

• Schedule:
• Opportunities available Monday to Sunday
• Shifts offered 24 hours per day
• Contractors choose work by bidding on available projects/shifts (posted by the company)

Remote Work Readiness:

1. Complete a remote readiness test upon approval to confirm setup is sufficient for project work
2. Complete Plum Personality Assessment:

Required Equipment (Contractor-Provided):

• 2 Monitors if you are using a desktop or 1 extra monitor if you are using a laptop
• Camera
• USB corded headset
• Hardwired internet connection (minimum 100 Mbps download / 10 Mbps upload).
• (Speed test site we use if you would like to test: speedtest.net)

Experience:

• High School Diploma (or equivalent)
• Customer Service: 1 year (Required)

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