Principal Product Designer - Service page is loaded Principal Product Designer - Service Apply locations Bellevue, Washington Overland Park, Kansas Atlanta, Georgia Frisco, Texas Denver, Colorado time type Full time posted on Posted 4 Days Ago job requisition id REQ307647 At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Join T-Mobile’s Product, Experience Design & Innovation team as a Principal Product Designer, where you’ll play a critical role in shaping the future of our digital consumer service experiences. As a leader in user experience strategy and product innovation, you will drive the reimagination of our enterprise-wide digital products, setting a compelling product vision while designing new features and enhancing existing ones. In this role, you will establish scalable UX/UI patterns across web and mobile applications, ensuring consistency, usability, and high-quality execution. You’ll partner closely with Product, Business, and Engineering leaders to define and deliver innovative, customer-centric solutions. Beyond hands-on design work, you’ll mentor and guide designers across the Service domain, acting as a thought leader who influences product strategy and fosters a culture of design excellence, collaboration, and continuous learning. If you're passionate about solving complex user challenges, driving design strategy, and shaping the future of customer experience at scale, this is the role for you. Job Responsibilities : Guides, mentors and inspires other designers in the team, keeping up with the design industry evolution including best practices for responsive mobile & desktop design, new trends and technologies. Envision complex UX ecosystems and inspire teams to push the boundaries of the "status quo." Works across functional teams to understand business and feature requirements, technical possibilities and constraints. Ability to work hand and hand with project and product managers to plan, create and execute with success while handling multiple projects in a fast-paced environment. Acts as an evangelist for design thinking, partnering with key leaders to demonstrate how user experience design and research empowers the creation of better digital products. Establishes, evolves and evangelizes design strategy across the company. Education : Bachelor's Degree Computer Science or related field or equivalent experience. (Required) Work Experience : 7-10 years Related working experience. (Required) Knowledge, Skills and Abilities : User Experience Design (Required) Communication (Required) Presentations (Required) Analytics (Required) Leadership (Required) Licenses and Certifications :
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