Outbound Appointment Setter High-Volume Dialing Role (Remote) Job at ZINGAS Blinds Shutters Shades, Indianapolis, IN

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  • ZINGAS Blinds Shutters Shades
  • Indianapolis, IN

Job Description

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Paid time off
Benefits/Perks
  • Competitive Compensation
  • Work From Home
  • 401K (full time) + Matching
  • Health Benefits (full time)

Job Summary
Our Contact Center Team is hiring 2 new team members who bring a strong work ethic, sharp attention to detail, and a genuine desire to create positive customer experiences. This role focuses on scheduling sales appointments through a mix of inbound and outbound phone calls, texts, and emails in a fast-paced, high-touch environment.

Who Thrives in This Role
  • Speaks with a smile and communicates clearly and professionally
  • Enjoys helping customers and creating positive interactions
  • Highly attentive to detail (accuracy and spelling matter)
  • Strong multi-tasker able to talk on the phone while texting, scheduling, and documenting
  • Comfortable in a fast-paced contact center environment
  • Able to listen, pivot, and think critically during live conversations
  • Tech-savvy and confident navigating multiple systems and screens
  • Strong note-taker with excellent documentation habits
  • Able to remain on the phones for the entirety of their shift
  • Has a quiet, distraction-free home working environment
  • Available to work evenings and/or weekends
    • Weekends Saturday or Sunday, 9am6pm
Primary Responsibilities
  • Schedule sales appointments through phone calls, texts, and emails
  • Utilize both inbound and outbound calls to achieve scheduling goals
  • Route incoming communications to the appropriate department
  • Accurately document customer interactions and appointment details
  • Follow established scripts, processes, and scheduling guidelines
  • Maintain productivity and quality standards throughout each shift
Position Details
  • Work From Home position
  • Full-time shifts available
    • Evening or weekend availability required
  • Pay range: $16$18 per hour , with bonus potential (may bring pay range to $18 - $22)
  • Zingas-provided computer equipment
  • Reliable internet and smartphone required
  • Must be able to remain on the phones and perform computer work for the full shift
  • Quiet home working environment required
  • Excellent attendance required
  • Ability to start virtual training on 1/13/2025
Application Instructions
Due to high interest, please follow these steps carefully.
  • Attach your resume
  • Include the name of your referring team member if applicable
  • Provide 3 reasons that you will be an excellent fit for this position

Applications close Friday, 12/26/25.
Virtual Interviews will be conducted 12/22/25 - 1/2/26, with training beginning on 1/13/26. Candidates must be able to attend virtual training 1/13 - 1/23 with no interruptions.

This is a remote position.

Job Tags

Remote job, Hourly pay, Full time, Work from home, Shift work, Weekend work, Afternoon shift,

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