Job Description

Manager, Organizational Development (OD) leads a team responsible for designing, implementing, and sustaining strategies, programs, and initiatives that enhances organizational performance and talent capabilities. Partners with business leaders, HR partners, and cross-functional teams to facilitate an in depth understanding of leader bench strength, needs assessment, design development plans, and consultation on interventions and programs to improve bench strength, leader effectiveness, and team performance against strategic organizational talent goals. Drives talent needs assessment and organizational effectiveness intervention design, development and implement of programs to improve overall organizational culture, effectiveness, and performance. Leads and/or participates in cross-functional and/or cross operating company leader and targeted talent pipeline development projects to drive organizational effectiveness. Provides information and high-level analysis to guide business decisions. Analyzes and evaluates information to identify trends and relationships between data to provide guidance on leadership decisions. Provide analysis and consultation for Human Resource related issues and overall trends in the organization. Design and implement business process improvement initiatives. Works under limited supervision.

Essential Functions

• Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance management , staff productivity and develop and manage department budget.
• Partner with senior leaders and HR to diagnose organizational needs and design strategies aligned with business goals.
• Designs, develops, implements, and communicates new and existing strategies, programs, services, and systems related to employee assessment, development, leadership, and succession planning up to an including executive.
• Provides Organizational Development (OD) consulting services up to officer level.
• Facilitates talent review and succession planning services, including, but not limited to interpreting and reporting talent data, individually and holistically, to promote the growth of all levels of leaders through directors, to identify high potential leaders, identify trends and applying tools, methodologies and recommending appropriate course of action of to address organizational gap(s).
• Identifies and recommends the appropriate course of action of applying tools and methodologies to address organizational leader and strategic talent optimization gap(s), including mentoring or coaching leaders on effective development and transition planning.
• Identify and implement data collection tools, data sources, benchmarks, and performance targets to assess organizational effectiveness. Mentors and coaches leaders on effective development and transition planning.
• Educates business partners of organizational development programs and facilitates implementation efforts to enhance

• Leads and supports strategic projects, decisions, and recommendations critical to the overall business Researches, develops, and maintains relationship with vendors; negotiates contracts including the preparation of project specifications, completion of bidding processes, and creation of statements of work.
• Collaborate with HR Centers of Excellence to align OD initiatives with talent acquisition, learning, and performance management strategies.
• Manage vendor relationships for OD programs, ensuring high-quality design, delivery, and return on investment.
• Stay current with industry trends, research, and best practices to ensure OD strategies remain innovative and effective.
• Oversee OD program budgets, timelines, and performance metrics
• Perform other duties as assigned.

Minimum Education

• Bachelor’s degree I/O Psychology, Organizational Development, mathematics, Adult Education & Training, Human Resources or related field

Minimum Experience

• Five (5) years’ experience in adult education/training, organizational behavior, industrial and organizational (IO) Psychology, human resources, or related field required with leadership experience.

• Knowledge of strengths-based coaching and the coaching process.
• Knowledge of concepts and practice of organizational effectiveness, organizational development and talent development project management.

• Knowledge of theoretical concepts underlying organizational change, including organizational dynamics, group dynamics and personality models.
• Ability to establish and maintain relationships using negotiation and influencing skills. Strong consultation facilitation and presentation skills.
• Advanced proficiency in Microsoft Office tools. Verbal and written communication skills necessary to explain complex and/or confidential information.
• Consulting skills necessary to work with department managers to identify core competencies needed to perform in the roles of their respective departments.
• Ability to leverage data insights and analysis to support complex problem solving.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Ability to mentor, coach and act as a knowledge resource to leaders and other employees.
• Ability to manage highly confidential information.

• Some travel required.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

Additional Details: This position will be hybrid in Memphis, TN, Plano, TX, Pittsburgh, PA, Miami, FL and candidates must live within a 50 mile radius. This position is hybrid, meaning that employees will be required to work at a FedEx Campus location several times per week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

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