Job Description

Overview At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Job Responsibilities Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support through proactive outreach to local businesses with Partner Associates. Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be leveraged for emergency relief. Proactively engages with a broad range of customers in a highly visible and energetic retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services. Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations. Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience. Acclimate local Retail Sales Associates and Partner Sales Associates to the unique event environment to provide an amazing customer experience. Education High School Diploma/GED (Required) Work Experience 6 months retail experience in a high-volume environment (Preferred) 6 months of customer service and/or sales experience; retail environment preferred (Preferred) Knowledge, Skills and Abilities Customer Service: Strong customer service skills; passion, integrity and energy necessary to create a dynamic work environment to deliver a world-class shopping experience (Required) Retail Sales: Retail experience in high-volume environment and ability to work in varied environments including external events (Required) Detailed Organization: Strong organization, multi-tasking, versatility, communication and attention to detail (Required) Training: Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) Mathematics: Consistent accuracy with basic math and proficient use of a calculator (Required) Licenses and Certifications At least 18 years of age Legally authorized to work in the United States Travel Travel Required (Yes/No): Yes DOT Regulated DOT Regulated Position (Yes/No): No Safety Sensitive Position Safety Sensitive Position (Yes/No): No Compensation Base Pay Range: $19.51 - $35.19 Corporate Bonus Target: 5% The pay range above is the general base pay range for a successful candidate in the role. The actual pay will be based on location, qualifications, and experience, and may vary within this range. Benefits At T-Mobile, employees in regular roles are eligible for bonuses or incentives based on role. Most corporate employees are eligible for a year-end bonus based on company and/or individual performance. Certain positions in Customer Care are eligible for monthly bonuses based on performance. Benefits include medical, dental and vision insurance, flexible spending accounts, 401(k), employee stock grants, employee stock purchase plan, paid time off and holidays, parental and family leave, family building benefits, backup care, childcare subsidy, tuition assistance, coaching, disability coverage, and voluntary life and other insurances. Eligible employees may also receive mobile service and home internet discounts, and access to commuter and transit programs. For more details, visit the benefits site at Never stop growing! As part of the T-Mobile team, we value growth and development and support career advancement. Equal Opportunity T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning employment are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination or harassment is not tolerated. Talent comes in all forms. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact is for accommodation requests only and not for general inquiries about positions. #J-18808-Ljbffr T-MOBILE USA, Inc.

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