Job Description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?


Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!


Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital

Status: Full Time 80 Hours

Shift: Days

SALARY RANGE: 18.73 - 28.09HOURLY

General Summary:

Provides support to genetic counselors by handling administrative, clinical, and research related tasks. Perform office duties under the direction of a physician or APC to assist in the examination and treatment of patients receiving genetic assessment and counseling services. Responsibilities include obtaining patient history, vital signs, phlebotomy, and assisting in performing simple office procedures as trained. May also perform front-office duties necessary for the efficient day-to-day operation of an outpatient physician office practice. Mentor and train staff in the Medical Assistant I position.

Responsibilities:

1. Obtains patient history/intake and measures vital signs, such as pulse rate, temperature, blood pressure, weight and height. Records information as appropriate in Epic. Documents chief complaints and all actions taken. Alerts the physician/APC of problems, concerns and/or abnormalities.
2. Performing Phlebotomy for genetic testing and/or clinical trial patients
3. Set up exam/procedure rooms, including instruments for minor procedures. Clean and sterilize instruments, equipment and clinical areas following defined procedures and protocols.
4. Assist the physician/APC with simple patient procedures. Act as chaperone for all female patients as needed.
5. Maintain patient record, treat as a legal document requiring proper documentation and strict confidentiality. Manages/maintains Joint Commission and CLIA requirements for in-office logs.
6. Coordinating communication between genetic counselors, patients, and other healthcare professionals.
7. Perform patient registration, obtaining insurance authorizations, following current insurance authorization procedures.
8. Schedules new and follow up patient appointments.
9. Maintain efficient patient flow.
10. All other duties as assigned within the scope and range of job responsibilities.

Required Education, Credential(s) and Experience:

• Education: High School Diploma or GED
• Credential(s): Basic Life Support
• Experience: Required: Eighteen (18) months of experience as a Medical Assistant, CNA, or Patient Care Tech in a clinical setting. Or 1-year experience if completed a medical assistant program, certified nursing assistant program, or completion of Bayhealth's Internship MA Training Program.

Preferred Education, Credential(s) and Experience:

• Education: Certificate Program Medical Assistant, Certificate Program Nursing Assistant
• Credential(s): Certified Medical Assistant
• Experience: Preferred: Two (2) years' experience in a clinical setting to include obtaining patient history, vital signs and simple office flow.

To view a full list of all open position at Bayhealth, please visit:

Job Tags

Full time, Work at office, Shift work,

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