Incident Manager Job at Vertex Elite LLC, Princeton, NJ

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  • Vertex Elite LLC
  • Princeton, NJ

Job Description

Job Description

Dear Applicant

Greetings!

We have an immediate position: Incident Manager with one of our clients.

Role: Incident Manager

Location – Princeton, NJ (Hybrid)

If anyone interested, please drop the updated resume ASAP.

Job Description:

  • Regional escalation point of contact for Incident Management related activities across Ratings. Lead P1 and P2 Major Incident management & communications, including but not limited to: coordinating required resources, diagnosing incidents, triaging, documenting and working towards resolution. Technical understanding in the areas of cloud infrastructure, DevOps framework, storage and networking infrastructure; utilize background to assess, diagnose and resolve incidents raised in our environments.
  • A thorough understanding of working with Service Now & reporting.

Thanks & Regards

Sneha Gurrapu

sneha@vertexelites.com |

Job Tags

Immediate start,

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