Job Description

Inbound Call Center Representative

Location : Parsippany, NJ
Schedule : Monday thru Friday (2 Weeknights 11 am-8 pm & 2 Saturdays a Month 9 am - 5:30 pm)
Hourly pay : $21+/hr

Job Summary
PrideStaff is collaborating with a medical solutions company to find an experienced Inbound Call Center Representative to join their team. We are looking for talented and competitive Inbound Customer Service Patient Representatives who can provide outstanding customer service while generating appointments by handling incoming calls in a premier contact center.

A successful representative must be friendly, articulate, motivated, and persuasive. This role involves using customer management software to manage and track the outcomes of interactions. It's essential to have a disciplined and organized approach, demonstrating compassion and active listening to achieve the best performance and results.

Candidates must be able to quickly understand customers' needs and present suitable solutions. The ideal candidate will remain patient and composed during challenging or stressful interactions with customers.

What we offer:
•Career advancement opportunities
•Very competitive salary
•Collaborative work environment
•Paid Vacation
•Medical/dental/vision/401K (with matching)
•Possible opportunity to work remotely

Requirements
•Minimum of 6 months call center experience or equivalent
•Track record of customer service excellence
•Excellent interpersonal communication skills
•Ability to manage time effectively while multitasking in a fast-paced environment
•Effectively manage objection and rejection
•Professional telephone etiquette skills
•Highly motivated with a willingness to be coached
•Strong problem-solving and organizational skills
•Intermediate MS Word and Excel working knowledge
•Proficient speed
•Team Player
•Computer savvy
•Must be passionate about success and self sufficient

Compensation / Pay Rate (Up to): $21.00 - $23.00 Per Hour PrideStaff

Job Tags

Hourly pay, Remote job, Saturday, Monday to Friday,

Similar Jobs

Delta Dallas

Personal Assistant Job at Delta Dallas

...Delta Dallas is partnering with an entrepreneurial couple to find an experienced Personal Assistant to manage a variety of personal, household, and administrative tasks in a private home environment. This is an exciting opportunity for someone who thrives in a fast...

Cooperman Barnabas Medical Ctr

Operating Room Assistant Job at Cooperman Barnabas Medical Ctr

...Job Title: Operating Room Assistant Location: Cooperman Barnabas Medical Ctr Department: Operating Room Req#: 0000201344 Status: Full-Time Shift: Day Salary Range: $22.85 - $22.85 Hourly Pay Transparency: The above reflects the anticipated hourly...

Poppy AI

Technical Project Manager Job at Poppy AI

...rate, and about 35% of our sales come from word-of-mouth referrals. The product resonates with people, but we need a Technical Project Manager. A Technical Project Manager who can help us scale to the next level! Your goal: Help us get to $1 million/month in the...

Northrop Grumman Corp. (AU)

Principal/ Sr Principal Project Management (Redondo Beach) Job at Northrop Grumman Corp. (AU)

...ASSISTANCE: No relocation assistance available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today...

Palo Alto Networks

Sr Principal Product Security Researcher (Vulnerability Research) Job at Palo Alto Networks

...life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation... ...what door theyll knock on next. As a Principal Product Security Researcher, you will be helping Palo Alto Networks in a high visibility...

Inbound Call Center Representative Job at PrideStaff, Parsippany, NJ

YlFqN2hVQ0FIZnZHZmZ3WUVuK3hyMWp4dXc9PQ==