Job Description

Are you ready to take the next step in your career? Do you want to work for a company that values its team members and encourages you to achieve your best? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future.

Hilton Grand Vacations is seeking for a Full Time Year-Round Housekeeping Floor Manager to join our team at Grande Villas at World Golf Village Resort located in Saint Augustine, FL. In this position, you will be responsible for leading the housekeeping department's efforts to ensure compliance with standards of operation, quality, and superior service to guests and owners. Don't miss out on this amazing opportunity to advance your career and work in a truly remarkable setting!

We have been the exclusive timeshare brand of Hilton for over 30 years, catering to over 725,000 travel enthusiasts globally. At HGV, our primary focus is to provide our members and guests with top-notch vacation ownership options, coupled with unparalleled services and benefits.

Why do Team Members Like Working for us?

• Competitive salary and positive team environment.
• Excellent health care options including medical, dental, and vision that encourage preventative care.
• Paid Time Off (PTO) and Paid sick time.
• Employee Assistance program that supports your physical and mental well-being.
• Paid Parental Leave.
• 401k Matching.
• Employee stock purchase program.
• Eligible for an established travel discount program.
• Career growth opportunities.
• And so much more!

Main Responsibilities:

• Leads the housekeeping team by creating a positive work environment.
• Acts as lead for the department and manages and coordinates all departmental team members in their various work assignments.
• Maintains a positive collaborative work environment between staff and management.
• Routinely inspect units to ensure they are in compliance with the standards of cleanliness.
• Orients and trains employees on departmental and position procedures and functions.
• Coordinates with third party housekeeping to ensure all brand standards are being meet.
• Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned.
• Assist with hiring, supervising, adapting, and training of all staff.
• Investigates accidents and initiates accident reports.
• Other duties and special projects as assigned.

Qualifications

What are we looking for:

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• High School/GED
• Strong leadership capabilities including the ability to empower, develop, inspire, and engage staff in a positive manner that produces business results.
• Ability to communicate optimally through written and verbal means, build and maintain positive relationships, and negotiate internally and externally.
• 3-5 years of related experience.
• 2+ years of Supervisory experience.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweeks Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, being awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundations Best Adoption-Friendly Workplaces list and becoming a Great Place to Work certified company in 2022.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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