Job Description

Job Description

Job Description

About Our Company

Bill Howe started AM/PM Sewer & Drain Cleaning in 1980. The company began out of Bill Howe's studio apartment in Pacific Beach, with one goal in mind - give San Diego residents a plumbing company they can trust and continuously build a repeat customer base. By 1983, Tina Howe joined the ranks of Bill Howe as the very first customer care representative. Together Bill and Tina laid the groundwork for the 200+ employees that call Bill Howe home. Today, the Bill Howe Family of Companies has evolved into San Diego's most prominent home services company with an 80% repeat and referral customer base. We offer quality plumbing, heating and air, and flood and restoration services alongside legendary customer service. We Know Howe!

Vision Statement: Be the leader in the Home Services industry in Southern California. Customers call because Bill Howe is 100% trustworthy and the best at providing legendary customer care. Employees experience lasting careers. Positively impact the local communities we serve and put people before profits

Mission Statement: We stand behind our reputation and guarantees, providing a Bill Howe customer experience that is reliable, positive, and top tier. We are ethical and fair with every customer and work to make things right if something goes wrong. We offer peace of mind to San Diego, knowing that we are available for all of its plumbing, heating & air, and flood & restoration needs 24/7/365.

Workplace Values

All Team Members will be expected to operate in line with our workplace core values which are:

The Bill H.O.W.E Way

Heart: Fiercely committed to the needs of our employees, communities, and customers

Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities

World-Class : The BEST at what we do

Ethical: Transparent, fair, and ethical

Job Summary

The Construction Project Manager (CPM) is responsible for overseeing and managing restoration construction projects from inception to completion. This includes coordinating with internal teams, insurance adjusters, subcontractors, and clients to ensure that all phases of reconstruction and restoration are completed on time, within scope, and to our high-quality standards.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Full oversite of all assigned projects from start-to-finish.
• Control budget including materials, labor and job timing.
• Create and enforce timeline for projects and jobs.
• Manage multiple residential and light commercial reconstruction projects simultaneously.
• Work closely with the Emergency Mitigation team to transition projects from mitigation to reconstruction.
• Develop project scopes, estimates, and schedules based on mitigation reports and insurance requirements.
• Coordinate and supervise subcontractors, vendors, and in-house labor.
• Maintain consistent communication with clients to ensure satisfaction and provide project updates.
• Conduct site visits to monitor progress, quality, and adherence to safety standards.
• Prepare and track budgets, change orders, and documentation in compliance with insurance and company policies.
• Collaborate with estimators and field technicians to ensure accurate project planning and forecasting.
• Serve as the main point of contact for insurance adjusters, providing documentation and updates as required.
• Resolve project issues and obstacles efficiently and professionally.

Minimum Qualifications

• Has project management experience in construction, restoration, or related industry.
• Strong understanding of residential construction processes and restoration protocols (water/fire/mold).
• Knowledge of Xactimate or similar estimating software preferred.
• Experience working with insurance carriers and claims processes is a plus.
• Excellent communication, leadership, and organizational skills.
• Ability to manage multiple projects and priorities under pressure.
• Valid driver's license and clean driving record.

Physical Demands and Work Environment

Physical Demands:

• Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs
• Operate standard office equipment (computers, phones, copier, fax machine or scanner)
• Moderate lifting may be required (15-20) pounds
• Ability to work more than 40 hours per work week and up to 12 hours per day

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