Commercial Lines Account Manager Job at Stone Hendricks Group, Metuchen, NJ

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  • Stone Hendricks Group
  • Metuchen, NJ

Job Description

We are seeking a motivated and experienced Commercial Lines Account Manager (CSR-level) to join a well-established independent insurance agency in downtown Metuchen, NJ. This role involves supporting a dedicated commercial book of business in collaboration with a Senior Account Manager and Producer. Ideal for someone who values a close-knit, service-driven team environment.

Primary Responsibilities:

  • Process endorsements, change requests, and certificates of insurance (COIs)
  • Conduct policy checking; identify and correct discrepancies in AMS360
  • Maintain and follow up on loss control recommendations
  • Support audit reconciliation efforts
  • Log all transactions and maintain accurate account records
  • Communicate with clients, carriers, and internal teams to ensure excellent service delivery

Required Qualifications:

  • 3–5 years of experience in commercial insurance account management
  • Valid New Jersey Property & Casualty License
  • Proficiency with AMS360
  • Experience with Microsoft Excel, Word, and Outlook preferred
  • Strong organizational skills and attention to detail
  • Ability to work collaboratively in a team setting

Nice to have Insurance experience:

  • Transportation
  • Heavy Construction
  • Inland Marine

Compensation and Benefits:

  • Competitive base salary (based on experience)
  • End-of-year bonus potential
  • 401(k) with company match
  • Health and dental insurance
  • Paid time off (PTO)

Why Apply?

This is a stable opportunity with a respected agency that offers growth potential without the pressure of a sales role. If you're looking for a team-focused, service-first environment — we’d love to hear from you.

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