Job Description

Job Full Description

Positions: Inbound Call Center Customer Service Representatives
Location: Santa Clarita, CA
Pay Rate: $20 per hour
Schedule: Monday - Friday, 8:30 AM - 5:00 PM (30-minute lunch)


Job Overview:


Seeking Call Center Customer Service Representatives . This role is ideal for individuals with strong customer service skills, the ability to thrive in a fast-paced environment, and a background in retail, fast food, or similar industries.


Key Responsibilities:

• Handle 70-100 inbound calls daily , assisting customers with inquiries and orders.
• Provide exceptional customer service , ensuring a positive experience for each caller.
• Perform data entry tasks accurately and efficiently.
• Work collaboratively with the team to meet company standards and expectations.

Requirements:

• Customer service-oriented mindset - this is a top priority.
• Ability to work in a high-volume, fast-paced call center environment.
• Previous experience in retail, food service, or other customer-facing roles is a plus.
• Strong communication and problem-solving skills.

Hiring Process:

• Candidates must complete a two-hour interview process :
• Hour 1: Data entry assessment and job simulation.
• Hour 2: Facility tour and meeting with staff.

Dress Code:

• Business casual attire is required:
• Slacks and a professional top.
• Not permitted: Jeans, leggings, shorts, or revealing clothing.

Qualified applicants with arrest or conviction records will be considered for employment following the law. Including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Palmdale, CA
3258
1008 W Ave M-14
Suite E
Palmdale, CA 93551

Job Tags

Hourly pay, Casual work, Monday to Friday,

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