Job Description

Direct message the job poster from RESPEC

Talent Acquisition Senior Recruiter | Federal Government | Tech AI ML Data Science Engineering | 10+ Years of Experience | Expert in Recruitment

We are seeking a skilled Technical Billing Consultant to join our Billing team. In this role, you will participate in and lead the implementation and configuration of Software-as-a-Service (SaaS) billing systems for our billing partners, ensuring that all configurations align with client requirements and technical environments. You will also play a key role in optimizing the order-to-cash process by ensuring seamless integration between billing, sales, and operations. This position requires a blend of technical expertise, strong communication skills, and a deep understanding of billing systems and processes to deliver tailored solutions that enhance client satisfaction and operational efficiency.

Key Responsibilities

• Lead end-to-end implementation of SaaS billing systems for RESPEC billing partners.
• Configure subscription plans, products, pricing models, rating rules, discounts, bill cycles, taxation, and more to meet client needs.
• Set up and configure integrations with payment gateways (e.g., Stripe), tax engines (e.g., Avalara), Customer Relationship Management (CRM) systems (e.g., Salesforce), and Enterprise Resource Planning (ERP) systems (e.g., NetSuite).
• Conduct discovery sessions to understand client business models, billing requirements, and technical environments.
• Provide training to client teams on platform usage, best practices, and troubleshooting.
• Document system design and client system configurations thoroughly.
• Collaborate with and support other billing team members to resolve client billing challenges.
• Perform testing and validation to ensure the billing system is accurately configured according to documented requirements.
• Participate in meetings to align on order-to-cash processes and identify areas for improvement.
• Provide input on system enhancements that can streamline the order-to-cash cycle.

Required Skills and Qualifications

• Excellent written and oral communication skills to interact with clients and internal teams.
• Strong organization and planning abilities to manage complex projects.
• Ability to adapt to new technologies and learn quickly in a fast-paced environment.
• Ability to manage multiple client projects simultaneously with attention to detail.
• Proficiency with SaaS billing systems to configure and optimize billing processes.
• Experience with API development, particularly REST, for system integrations.
• Proficiency in SQL for data management and analysis.
• Familiarity with Data Lake technology, such as Snowflake, for handling large datasets.
• Excellent analytical and problem-solving skills to address complex billing issues.
• Ability to work with large datasets and perform data analysis to derive actionable insights.
• Knowledge of revenue recognition.
• Basic understanding of the order-to-cash process to align billing with broader business operations.
• 5+ years of relevant experience in billing or related technical roles.
• Bachelors degree preferred in a relevant field such as computer science, finance, or business.
• Certification or equivalent experience with a commercially available SaaS billing system.

Preferred Skills

• Knowledge of Java or other object-oriented programming languages for advanced development tasks.
• Experience with automation tools for billing processes to enhance efficiency.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting
• Industries: Business Consulting and Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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Dallas, TX $90,000.00-$105,000.00 1 day ago

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