The Bank Services Support Specialist will be the first-tier customer support for retail branches. This position will provide support for teller and branch balancing, teller system, new account opening, account maintenance, safe deposit box processes, official check processes, ChexSystems review, and testing for retail systems. It also serves as a point of contact for retail branch employees needing assistance or advisement on bank procedures and how to complete tasks during face?to?face customer interactions.
HomeTrust Bank, founded in 1926, is a North Carolina?chartered, community?focused financial institution committed to providing value?added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at Apply today to take your first steps toward joining this growing organization.
The role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Physical demands include reaching, lifting up to 25 lbs., finger dexterity, repetitive motions, speaking and hearing. Employees must be able to communicate accurately, travel within the office, and handle other routine duties.
HomeTrust Bank promotes an equal employment opportunity workplace that includes reasonable accommodations for qualified applicants and employees. The bank values and promotes diversity and inclusion in every aspect of its business. The bank does not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, disability, pregnancy, marital status, or veteran status in accordance with applicable laws.
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